An instructive project but thin data to talk about multi-channel integration
The KMA whitemail experiment began on November 18, 2013 when I mailed cheques for $100 to eight charities, and made $100 online donations to four more – all to charities to which I’d never before given, and which have never been clients. I wanted to see what would happen next.
In direct response fundraising, it’s axiomatic that the second gift is more important than the first. By some industry reports, as many as two-thirds of people who respond to a solicitation and make a first-time gift to an organization never make a second gift.